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Smart companies now survey employee satisfaction daily, not annually
(Andrew Rich/Getty) Do you feel happy today? Would you recommend your workplace to a job-seeking friend? Does your manager really listen to you? How positive are you feeling about your work-life...
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Managers promote likable workers over competent ones
(Henrik Sorensen/Getty) Wouldn’t the world be a lovely place if hard work earned proportionate rewards? Hard workers certainly deserve a shot at the C-suite, but research suggests that it’s their...
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Are you procrastinating? No, you’re making priorities
(Bernd Optiz/Getty) Sure, it’s nice to cross items off your to-do list, but when you focus on small, easily executed tasks, you leave yourself with no time for long-term, big-picture planning—and...
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How Nordstrom built the world’s best customer-service machine
Mother and daughter Celia and Natalia Lea attend the opening of Nordstom’s Calgary location in September 2014. (Chris Bolin) Retail expert Robert Kozinets can give you all sorts of reasons to admire...
View ArticleVideo: Our editors put the taste of Luvo’s frozen food to the test
In our feature on former Lululemon CEO Christine Day’s plans for frozen-food maker Luvo, Michael McCullough writes about how the company compares to existing offerings in the frozen food aisle: Luvo’s...
View ArticleHere’s what happens when you get a treadmill desk
My colleagues were not convinced. At least, not all of them. “Instinct tells me that this is stupid,” one of my co-workers informed me after watching my treadmill desk being set up. “I can’t see that...
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Why Starbucks CEO Howard Schultz is right to talk about race
(Illustration by Peter Arkle) Howard Schultz could probably have ignored the protesters in Ferguson, Mo. Had he calmly sipped a flat white while demonstrators across the United States screamed “I can’t...
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Is a happier office really a more productive one? We’re going to find out
This is not the Canadian Business staff, it’s a stock photo. We’re not high-five happy (at least not yet). (Klaus Vedfelt/Getty) Is there an ROI on workplace happiness? If everyone in your office...
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Simons CEO Peter Simons on the new department-store wars
Simons CEO Peter Simons. The CEO of Simons recently confirmed plans for six new stores across canada. He explains why, after nearly two centuries of business in Quebec, it is time to grow. Simons has...
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How do you improve happiness at work? Start by measuring it
“How happy are we?” “THIS happy” (Jose Luiz Pelaez/Getty) Jim Moss is a guy whose glass is definitely half full. He’s the sort of person who starts emails with “Happy Monday!” and manages to sound as...
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3 things managers can do to build happiness in the workplace
(Hero Images/Getty) Kim Cameron, a professor at the University of Michigan who studies positive organizational culture, says “virtuous practices” can help companies succeed in a variety of ways,...
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Even happy offices still have professional boundaries…right?
Not everyone responds the same way to attempts to boost workplace cheer. (Fuse/Getty) So maybe a happy workplace isn’t for everyone. Or at least, not the sort of relentlessly cheerful environment we...
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Happiness at work is a habit you can practice. Here’s how
(Hero Images/Getty) Keep a gratitude journal. A growing pile of research links expressive writing with positivity and feelings of wellbeing. If the notion of journaling sounds a little too...
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How offices can forecast happiness to head off problems early
(BraunS/Getty) “How happy are you today?” There was the question again—it pops up regularly when you open the Plasticity Labs app—and by Week 3 of our Happy Office Project, my answers started to...
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A happy office is about more than just adding a ping-pong table
(Sydney Roberts/Digital Vision/Getty) John Stix founded what may be one of the happiest companies in Canada. And thanks to the Plasticity Labs app that our own office is now experimenting with, he has...
View ArticleCanada’s top female entrepreneur says culture is the best sales tool
This is a placeholder post. You can read the original here. The post Canada’s top female entrepreneur says culture is the best sales tool appeared first on Canadian Business - Your Source For...
View ArticleWhy sales should be about relationship building, not profit
This is a placeholder post. Read the original here. The post Why sales should be about relationship building, not profit appeared first on Canadian Business - Your Source For Business News.
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How a new wave of food entrepreneurs hope to persuade us to eat bugs
(Photo by Erik Putz) There’s something disconcerting about watching a nine-year-old kid scarf bugs from a bowl in quick, greedy handfuls. But for Kaya Goldin, a fat roasted insect holds the same...
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How to get your team to bond? Lock them in a room together
From left, Eric Arnold, Matt Leedham and Cassie Young attempt to gather clues and solve the puzzles at Escape Room Live in Washington, D.C. (Katherine Frey/Washington Post/Getty) The room is dark, and...
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The unspoken loneliness of working from home
(G. Merrill/Getty) If you’ve never worked from home, you probably envy people who do—at least a little. They’re the lucky dogs (maybe you use a different word) who can take conference calls in their...
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Eight CEOs who actually express their political opinions
Slack CEO Stewart Butterfield. (Paul Morris/Bloomberg) As Twitter rants go, Stewart Butterfield’s was epic: a 19-tweet barrage of comments about racial injustice, the Charleston shooting and a...
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To get more women on corporate boards tomorrow, mentor them today
(Thomas Barwick/Getty) Are Canadian business leaders failing women in the workplace? Recent signs aren’t encouraging. A federal government initiative aimed at signing up 5,000 “champions” of women is...
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The best countries for women starting businesses
(Eternity in an Instant/Getty) Canada may not be the best place in the world for female entrepreneurs, but it’s close: It tied for second place in a recently released ranking of global business...
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Interview: Hudson’s Bay president Liz Rodbell on taking retail upscale
Hudson’s Bay president Liz Rodbell. (Portrait by Nick Wong) Liz Rodbell became president of Hudson’s Bay Co.’s department store group in February 2014, after spending the bulk of her career working at...
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Economist Sherry Cooper on her best (and worst) predictions
Dominion Lending Centres’ chief economist Sherry Cooper. (Portrait by Derek Shapton) If Canada has a celebrity economist, it’s Sherry Cooper, whose high profile forecasts for BMO were required reading...
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How Axonify CEO Carol Leaman is turning workplace training into a game
Axonify CEO Carol Leaman: “We can teach anything.” (Portrait by George Qua-Enoo) Carol Leaman is a serial entrepreneur who has built several startups into multimillion-dollar companies, including...
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How Kiip CEO Brian Wong helps brands make ads people actually like
Kiip CEO Brian Wong: “We help advertisers find that moment when people actually give a shit.” Vancouver native Brian Wong is one of the youngest entrepreneurs to ever get venture capital funding—he...
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Got a shortage of talented hires? Build your own pipeline
(Illustration by Miguel Montaner) This is one in a series of profiles of the PROFIT 500—Canada’s Fastest-Growing Companies. For more, go to PROFIT500.com. Mandy Gilbert knows what employers want when...
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Twitter VP Kirstine Stewart on what comes after “leaning in”
Twitter vice president of media Kirstine Stewart. (Portrait by Rodrigo Daguerre) In 2013, Kirstine Stewart made national headlines when she announced her departure from CBC, where she oversaw the...
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Peter Aceto on why CEOs need to pull shifts in the call centre
Tangerine Bank CEO Peter Aceto. (Portrait by KC Armstrong) Trained as a lawyer, Peter Aceto began working at Tangerine—known then as ING Direct—in 1996, as the company’s general counsel. But he soon...
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Why Trudeau’s gender-balanced cabinet matters for corporate Canada
Newly sworn-in Prime Minister Justin Trudeau walking on Parliament Hill with his recently appointed cabinet ministers. (Justin Tang/CP) This morning Justin Trudeau was sworn in as Prime Minister, along...
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Canada’s Most Powerful Business People 2016: #10 — Deborah Gillis
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Specialized niches help recruiters stand out in a crowded field
Emergitel CEO Aneela Zaib. (Portrait by Nikki Ormerod) A CEO like Aneela Zaib isn’t really supposed to admit her company might have a problem finding staff: She runs a recruitment firm, after all....
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How MBA schools are trying to teach character, not just skills
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What it’s like to work at a stationary bike desk
This article is part of our What We Learned in 2015 series. More to come. The next step in office fitness: pedal desks You know you shouldn’t be sitting down right now. People who spend most of their...
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How Plasticity is hacking happiness to help companies work harder
From left: Plasticity Labs founders Jim Moss, Lance Mohring and Jennifer Moss. (Portrait by Raina + Wilson; Wardrobe styling by Nadia Pizzimenti/JudyInc.com; Makeup and hair by Shawna Lee/JudyInc.com;...
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The case for letting teams elect their own managers
(Illustration by Peter Arkle) Conventional wisdom says that employees don’t leave companies—they ditch managers. A bad boss or team leader can turn a great job into the ninth circle of workplace hell....
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Four ways to clean up your desk and keep it that way
(Dan Saelinger/Getty) What’s the best way to organize your workspace? Productivity consultant Susan Pons of Toronto-based Clear Concept offers four tips to keep your desk (and mind) free of clutter....
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What “organizational bootcamp” taught me about tidying up
(PeopleImages/Getty) Susan Pons didn’t blink when I told her how many emails I had in my inbox (let’s just say the number was in the healthy five-figures). She nodded understandingly when I said I...
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How TD’s innovation lab is reimagining its banking experience
Co-op students working in the TD Lab at Commnitech in Kitchener, Ont. (TD Lab) Ian McDonald is not your typical TD Bank employee. He wears jeans. He says “cool” a lot. And he works in a funky,...
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