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How to find the innovative ideas already lurking within your company
(Fuse/Getty) Everyone loves the origin story of the Post-it note—a blockbuster product that owes its success to employee ingenuity. 3M scientist Spencer Silver had developed an adhesive that didn’t...
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How Indigo plans to become the world’s first “cultural department store”
A satisfied shopper at the opening of Indigo’s new American Girl store at Toronto’s Yorkdale Mall. American Girl is just one facet of Heather Reisman’s evolution of the store she created. The lineup...
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Rotman’s blunder is a case study in what’s wrong with case studies
Reese Witherspoon in Legally Blonde (Metro-Goldwyn-Mayer Studios Inc.) It’s just a light-hearted class assignment, right? That’s what you might think about the coursework that drew complaints of sexism...
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If the office holiday party is dinner and dancing you’re doing it wrong
(Jason Todd/Getty) It’s boisterous, boozy, sometimes a little out of hand, and it takes a big bite out of corporate budgets—it’s the office Christmas party! Are holiday festivities really worth the...
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“You hit your sales targets. But you’re behind on your yoga”
(Edwin Jimenez/Cultura/Getty) Happy new year! Now that you’ve declared your sales targets for 2015, identified three new markets you’re aiming to move into, and signed up for that time-management...
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Women now hold one in five corporate board seats in Canada
(Martin Barraud/CaiaImage/Getty) How does Canada compare to the rest of the world when it comes to female representation on corporate boards? Not as well as global frontrunner Norway, where women hold...
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A clean office isn’t necessarily a more innovative one
The library in Wired Magazine’s new office. The austere renovation was accompanied by a withering memo on keeping the new space clean by editor in chief Scott Dadich. (Scott Dadich via Instagram) The...
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Smart companies now survey employee satisfaction daily, not annually
(Andrew Rich/Getty) Do you feel happy today? Would you recommend your workplace to a job-seeking friend? Does your manager really listen to you? How positive are you feeling about your work-life...
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Managers promote likable workers over competent ones
(Henrik Sorensen/Getty) Wouldn’t the world be a lovely place if hard work earned proportionate rewards? Hard workers certainly deserve a shot at the C-suite, but research suggests that it’s their...
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Are you procrastinating? No, you’re making priorities
(Bernd Optiz/Getty) Sure, it’s nice to cross items off your to-do list, but when you focus on small, easily executed tasks, you leave yourself with no time for long-term, big-picture planning—and...
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How Nordstrom built the world’s best customer-service machine
Mother and daughter Celia and Natalia Lea attend the opening of Nordstom’s Calgary location in September 2014. (Chris Bolin) Retail expert Robert Kozinets can give you all sorts of reasons to admire...
View ArticleVideo: Our editors put the taste of Luvo’s frozen food to the test
In our feature on former Lululemon CEO Christine Day’s plans for frozen-food maker Luvo, Michael McCullough writes about how the company compares to existing offerings in the frozen food aisle: Luvo’s...
View ArticleHere’s what happens when you get a treadmill desk
My colleagues were not convinced. At least, not all of them. “Instinct tells me that this is stupid,” one of my co-workers informed me after watching my treadmill desk being set up. “I can’t see that...
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Why Starbucks CEO Howard Schultz is right to talk about race
(Illustration by Peter Arkle) Howard Schultz could probably have ignored the protesters in Ferguson, Mo. Had he calmly sipped a flat white while demonstrators across the United States screamed “I can’t...
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Is a happier office really a more productive one? We’re going to find out
This is not the Canadian Business staff, it’s a stock photo. We’re not high-five happy (at least not yet). (Klaus Vedfelt/Getty) Is there an ROI on workplace happiness? If everyone in your office...
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Simons CEO Peter Simons on the new department-store wars
Simons CEO Peter Simons. The CEO of Simons recently confirmed plans for six new stores across canada. He explains why, after nearly two centuries of business in Quebec, it is time to grow. Simons has...
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How do you improve happiness at work? Start by measuring it
“How happy are we?” “THIS happy” (Jose Luiz Pelaez/Getty) Jim Moss is a guy whose glass is definitely half full. He’s the sort of person who starts emails with “Happy Monday!” and manages to sound as...
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3 things managers can do to build happiness in the workplace
(Hero Images/Getty) Kim Cameron, a professor at the University of Michigan who studies positive organizational culture, says “virtuous practices” can help companies succeed in a variety of ways,...
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Even happy offices still have professional boundaries…right?
Not everyone responds the same way to attempts to boost workplace cheer. (Fuse/Getty) So maybe a happy workplace isn’t for everyone. Or at least, not the sort of relentlessly cheerful environment we...
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Happiness at work is a habit you can practice. Here’s how
(Hero Images/Getty) Keep a gratitude journal. A growing pile of research links expressive writing with positivity and feelings of wellbeing. If the notion of journaling sounds a little too...
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